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Terms

Terms & Conditions

ZENFLARE (PTY) LTD · Registration number 2025/343760/07
Last updated: 31 August 2026

These terms govern your use of our websites and services. By requesting a quote, placing a booking, or paying an invoice, you agree to them. Please read section 8 (limitation of liability) carefully.

1. Who you are contracting with

All services are supplied by ZENFLARE (PTY) LTD, registration number 2025/343760/07, a private company registered in South Africa, of Worcester, Western Cape ("ZenFlare", "we", "us").

ZenTech and CleanPro are trading names of ZENFLARE (PTY) LTD. They are not separate legal entities.

2. Definitions

3. How an agreement is formed

Our website content is an invitation to do business, not an offer. An agreement comes into existence only when we issue a written quote or booking confirmation and you accept it in writing (email or WhatsApp is sufficient), or when you pay a deposit or invoice.

A quote is valid for 30 days from its date unless it says otherwise.

4. ZenTech — software and prototyping

4.1 Free prototypes

We may produce an initial prototype at no charge. A prototype is a demonstration, not finished software. It is provided as-is, may be incomplete, and carries no warranty, no support obligation and no guarantee of continued availability. We may remove or stop hosting a free prototype at any time.

4.2 Paid work

Full builds, integrations and hosting are quoted per project. Each quote sets out the scope, the price, the timeline and the payment schedule. Anything not written in the quote is out of scope.

4.3 Changes to scope

Changes requested after a quote is accepted will be quoted separately and may affect the timeline. We will not begin additional work until the change is agreed in writing.

4.4 Your material

You confirm that you own, or are licensed to use, any content, data, logos or credentials you give us, and that our use of them for the project will not infringe anyone's rights.

4.5 Intellectual property

Ownership of a Deliverable passes to you on full payment. Until then it remains ours. We retain ownership of our own pre-existing tools, libraries, frameworks and general know-how, and nothing here restricts us from reusing those on other projects.

4.6 Trading and automation tools

Any trading automation we build executes a strategy you specify. It does not predict markets and cannot promise profit. Trading carries risk, including total loss of capital. We are not a financial services provider, we give no financial advice, and we accept no responsibility for trading outcomes.

5. CleanPro — cleaning services

5.1 Bookings

Bookings are confirmed once we acknowledge a date and time in writing. Prices published on our site are per item and assume normal soiling and reasonable access.

5.2 Access and preparation

You must give us safe access at the agreed time, and clear the area of valuables, fragile items and obstructions. If we cannot start because access was not available, a call-out fee may apply.

5.3 Cancellation and no-shows

Please give at least 24 hours' notice to cancel or reschedule. Cancellation with less notice, or a no-show, may attract a call-out fee of up to 50% of the quoted price.

5.4 Condition of items

Cleaning cannot reverse wear, sun damage, existing stains, colour loss or damage caused by previous treatments. We will tell you before starting if we believe a result is unlikely. Delicate, antique or unlabelled fabrics are cleaned at your risk, and we may decline to treat them.

5.5 Drying

Drying times vary with weather and ventilation. We are not responsible for marks caused by items being replaced or used before the surface is fully dry.

6. Prices and payment

7. Consumer rights

Nothing in these terms limits any right you have under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002, where those Acts apply to you. Our Refund & Returns Policy forms part of these terms.

8. Limitation of liability

To the fullest extent permitted by law:

Nothing in this section excludes liability for gross negligence, fraud, or anything else that cannot lawfully be excluded.

9. Warranties

We will perform the Services with reasonable skill and care. Beyond that, and except as required by law, the Services and Deliverables are provided without warranties of any kind, express or implied, including fitness for a particular purpose and uninterrupted operation.

10. Confidentiality

Each party will keep the other's non-public information confidential and use it only for the purposes of the agreement. This does not apply to information that is public, independently developed, or required to be disclosed by law.

11. Suspension and termination

Either party may terminate an agreement on written notice if the other commits a material breach and fails to remedy it within 14 days. On termination you must pay for all work performed up to that date.

12. Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including load shedding, network or hosting outages, natural events, or government action.

13. Governing law and disputes

These terms are governed by the law of the Republic of South Africa. We will try in good faith to resolve any dispute directly. Failing that, the dispute is subject to the jurisdiction of the Magistrate's Court having jurisdiction, or such other competent South African court.

14. General

If any provision is found unenforceable, the rest remains in force. Our failure to enforce a term is not a waiver of it. These terms, together with the accepted quote and our published policies, form the whole agreement between us.

15. Contact and legal details

ZENFLARE (PTY) LTD
Registration number 2025/343760/07
Registered office and place of business: Worcester, Western Cape
Director: Yusri Sedan
info@zenflare.digital · zenflare.digital

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